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Results 1 - 2 of 2 for:
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Upgrade your IVR surveys to CATs. Automated voice surveying built by research scientists.
www.catsurveys.net - 2009-02-12
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First Call Resolution or First Contact Resolution or FCR is most accurate when defined by the customer. Our post-call IVR surveys do just that!
www.firstcontactresolution.com - 2009-02-12
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